United Properties: The Journey to Industry Leadership
The conception of United Properties began when Russ VandenToorn (founder) invested in his first property in the 1970s. Russ’s initial investment was driven by a keen interest in real estate and the potential for a reliable income stream. By the 1990s, Russ...
Interest Rates: Everything You Should Know Before Deciding on Renting Or Selling Your Grand Rapids Property
Are you thinking about selling your property for a big payout? Or is it better to retain that property to rent out as a stream of passive income? To help you make your decision, one thing that you should consider, especially in today’s market, is the current interest...
Investment Properties & Investment Amenities: How to Implement and Add Quality for Years
Written By Alexandra Stevens, United Properties Team Member Single-family rentals are the fastest-growing segment of the U.S. housing market, according to an analysis by the Urban Institute in 2018. That being said, attracting quality tenants to your properties in...
Grand Rapids Rental Property Turnovers and the Process to Handle Them Successfully
When your tenant has given a 30-day notice, you’ll need to be prepared for both the vacancy and the turnover process. This can be expensive, and during a vacancy you aren’t earning any rental income. We understand the urgency of completing a turnover in an efficient and timely manner. This does require some of your involvement as a property owner.
What Grand Rapids Real Estate Owners Can Expect Once the Property is Marketed
When you have a vacant unit and all of the turnover work is completed, you want to make sure the home is rent-ready. If it is, you’re ready to lease it to great tenants. The leasing process starts with an outstanding marketing strategy.
Sergio joined United Properties in 2020. He is a graduate from Pickens Technical College as a Nurse Assistant and as a Small Animal Care Provider in 2010. In the past nine years, Sergio has had various jobs, all focused around customer service.
Eden joined United Properties in 2016. Eden graduated from Davenport University in 2015 with an Associate’s in Business Administration. She’s the Executive Assistant to the Owner of United Properties, with a focus on procedural documentation. She enjoys playing guitar, reading, and doing outdoor activities. Eden is trilingual and able to communicate in English, Spanish, and American Sign Language. 
David joined the United Properties team in 2019 as the Director of Client Relations and Business Development. In this capacity, he is responsible for leading all leasing, application underwriting, tenant relations, accounts receivable, process improvement, remote workers, and general office functionality (essentially anything outside of maintenance and service). David comes from a longstanding career at a Fortune 15 company primarily in a sales and customer service leadership role.
Matthew joined the United Properties in early 2020. He is a graduate of Lee University with a bachelor’s in Intercultural Studies and also a master’s in Discipleship and Christian Formation. Matthew serves as a project manager over the Rent Ready process. He has 20 years of construction experience and over 10 years of experience in leadership positions. He oversees a team of technicians and schedules outside vendors getting properties back to the United rent-ready standard so that they can be leased again.
Carla joined United Properties in late 2019 as a billing specialist. Carla ensures invoices are received from contractors and bills them out in a timely fashion.
Cristina joined United Properties as the Accounting and Billing Team Lead in October of 2020. She has experience as a technology professional, an English-Spanish translator, and has worked the past several years as the treasurer of her condominium.
Rick joined United Properties in 2020 as a Service Coordinator and then later transitioned to the Collections team, where his customer service shines. Rick has an extensive background in customer service and enjoys being able to resolve issues. He and his wife are raising their two kids and in his free time, Rick enjoys making his own homemade jerky.
Harriet joined United Properties as a Accounting & Billing Specialist in February of 2021. She has experience as a bookkeeper and a Property Manager for a Real Estate account. She was a working student during her college days. Harriet loves cleaning because she thinks it is therapeutic. She also loves watching series during her free time, and she’s a fur mom of one dog. Her inspiration to work every day is her family.
Diego has an extensive background in customer service and, most recently in Maintenance and
Paulina joined United in early 2021 as a Leasing Assistant. She has a background studying social work, with several years of experience in customer service. She speaks English and Spanish fluently and loves to learn. Paulina enjoys small road trips and cold, rainy weather. Her dog is her favorite thing in the world.
Jessica has a Bachelor’s Degree in Financial strategies and public accounting and is studying a masters in Blockchain and Fintech regulation. She has previous experience as a customer service representative. She speaks English and Spanish. She loves taking long walks with her three dogs, hiking and road tripping during the weekends.
Chris Good is new to the United Properties Team since June 2022 as a Business Development Manager. With years of experience in both the construction industry (Master Electrician) and the Real Estate industry (Broker), he will closely work with new and experienced investors to facilitate their real estate goals.
Melba Alvarez
Enrique Vergara (Henry)
Alyssa Conklin
Leo Lacson